Choose Your Support Request
F.A.Q. / User Help
I forgot my password? You can look it up via support.ccbill.com or epoch.com if you need further help please email firstname.lastname@example.org
I'm getting erorr 403 unathorized? This occurs when you enter ther wrong user/pass multiple times its a temporary block and should last 30 minutes If you are still unsure of your login you can look it up via support.ccbill.com or epoch.com if you need further help please email email@example.com
I know my password but I cant login? Your password may have been changed due to overuse, ie too many ips logging into the account Please check your email for a new login and make sure to check the spam folder also. If you need more help email firstname.lastname@example.org
I need to cancel my subscription. You can cancel anytime and support.ccbill.com or epoch.com
I got an email saying my account was changed. This happens if you use a common password that is easy for a robot to guess or combinations on other websites that may have had there databases breached in turn these are tried on multiple sites untill a match is found. Please try to keep your password and username as secure as possible to avoid this.